Forum Discussion
I am having the same issues. I am on my 3rd box that records 6. I need to check to see if it is Arris or not. I did print out list of receivers to take with me when I change out my box again. I am going to make sure I don't get the same brand and get one that is on the list. Your reply here has been helpful. My question is what did you mean by Periodic maintenance reboot and how often do they happen? Also is there a daily reboot as well? If so how do you change the time on it? I am getting tried of my shows deleting out of now where. Sometimes it is one or other times more than one.
Please do let us know if it's an Arris and the model number.
- Bone2 years agoNew Contributor II
Yes it is an Arris AX013NM it is the 6 recorder one. Do you happen to know if Cox has another brand that records 6 shows at a time?
- Duran_Duran2 years agoNew Contributor III
Arris strikes again! :-(
I would call the Cox store and see what they have before unplugging everything and making a trip. I'd also ask if you could get a new one, not refurbished. Probably not but it's worth asking.
I haven't switched mine out but I plan to when I've watched most of what I want that's recorded.
- CurtB2 years agoValued Contributor III
Have you tried manually rebooting at least once every couple of weeks? You shouldn't have to do that, but it might stop recordings from being deleted. We're all in a virtual lab here just trying to figure it out and share with everyone.
- JuanC2 years agoModeratorHello Bone, They may have. It would be up to the individual stores to see what they have in stock. You will want to contact them to see what they have in inventory.
Juan
Cox Support Forums Moderator
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