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jmc2020's avatar
jmc2020
New Contributor II
12 days ago

Over charge by Cox

We have had MLB.com for years and pay $150/year for it.  It can be accessed on our computer or on our television. Cox is now trying to double charge for it saying we requested extra innings (whatever that is)  I filed a complaint to the Better Business Bureau because they wouldn't remove it.  It's relatively easy... if you have an overcharge, don't let them get away with it.

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  • SharielH's avatar
    SharielH
    Moderator
    12 days ago

    Hi jmc2020, I am sorry this has been your experience. I'd be upset as well. We want to help. Please send us an email to Cox.Help@Cox.Com with your full name and address for assistance.