Deleted recordings and some channels are not working
For the last 3 days my Contour receiver has erased all my recordings over night and I have not reset my Contour. Also, most of the lower channels work. The upper channels (CNBC, HISTORY ..ECT) do not work.
Could it be a defective Contour Receiver or at Cox'es end?
My other two Cox mini boxes work just fine.
Currently, there's an unplanned outage affecting service. Technicians are working towards a resolution with no ETR. You can view outages and sign up to receive alerts on www.cox.com/.../outages.html. Once it been cleared and if you're still having an issue email, my team @ firstname.lastname@example.org your full name and address to we can take a look.