Forum Discussion

Dneice's avatar
Dneice
New Contributor
7 months ago

Boot issues

Anyone else experiencing Boot issues with Arris receiver ..I have had this issue numerous times, (5 so far this month). It usually gets resolved every time I login and restart.  But not the case today.  There is a low signal 720 x and the correct signal 1920 came through for a millisecond.  Ok . just came on.  Was off for 3 hours... What's happening Cox?

  • SharielH's avatar
    SharielH
    Moderator
    7 months ago

    Hi Dneice, I am sorry you're having issues with the Arris. We can check on this for you. Please send us an email to Cox.Help@Cox.Com with your full name, address and link to this forum.