Getting loss of remote control functions and "RDK-03033" last few days
We have been experiencing occasional Contour box freeze-ups requiring a reboot since we received our box but recently, the problems have increased exponentially. Over the past few days, the freezups have been accompanied by the inability to control anything with any remote control (including a Logitech Harmony). This problem is often accompanied by an on-screen message "Unable to connect..." followed by RDK-03033. A web search for that phrase points to either poor signal strength strength on the return signal between the Contour box and the head end or interference from another nearby Contour box, which can apparently resolved by the installation of a "MoCA filter".
In any case, we would like to resolve this. Does Cox have a fix?