Forum Discussion
WilliamQ
New Contributor III
BenS1,
www.cox.com/.../cox-email-settings.html does not discuss retention.
What does "Unread message retention in Spam Folder 30 days" mean in
www.cox.com/.../cox-email-settings.html ?
WilliamQ
3 years agoNew Contributor III
- BenS13 years agoFormer Moderator@WilliamQ
Thanks for the link. Do you currently have a lot of old Spam messages in your spam folder? What is the oldest spam message that you have in your spam folder?
Ben S.
Social Media Support Specialist- WilliamQ3 years agoNew Contributor III
BenS1,
Thanks for your replies.
There are 179 unread spam messages in my spam folder.
The oldest unread spam message is dated October 21, 2021.- DavidA23 years agoFormer ModeratorHi WilliamQ,
Thank you for clarifying. Since that is the case, I would suggest that you reach out to us by email with your service address and a link to this thread.
David
Cox Support Forum Moderator
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