SueJohnson
10 months agoNew Contributor II
Deleted messages stay in webmail
I am using Cox in the northern Virginia area. When I delete a message in webmail it still appears in my inbox. I have to go to another folder - spam or trash and then when I return to the inbox it is gone. When I sign into the webmail, it behaves OK for a few deletes but then reverts to the above behavior, Even if I delete an email in spam It doesn't disappear until I go to another folder. I have used chrome and Firefox. Same behavior. This is on my laptop. I had Windows 10 and decided to buy another laptop with Windows 11 hoping the issue was with my laptop. Nope. Same behavior. Any ideas?