Forum Discussion
No I also had another problem which bothered me much more which thankfully did go away.
No I don't have another email account. I use another email client, OEclassic, but that that is not for webmail which I access via the internet.
No I haven't gotten anything about the transition to Yahoo but this has been going on for many months.
Try refreshing the page. For some reason the page in your browser isn't refreshing and that's why the message still shows after deleting.
- CurtB11 months agoValued Contributor III
I'm not sure if it matters but refreshing the page starts another device session. Clicking the "Refresh" button accomplishes the same thing without reloading the webpage.
- SueJohnson11 months agoNew Contributor II
Since I had to restart my laptop and sign in to webmail, I am not currently having the problem. I takes me deleting a number of emails before I have the problem again, but I will try it. Although if I remember that didn't help. I'll let you know.
- SueJohnson11 months agoNew Contributor II
OK I tried refreshing the page and it made no difference.
- DannyS11 months agoModerator
Hello Suejohnson, sorry to hear the concerns with the deletion of emails within your inbox. We are aware of this concern and that is affecting some accounts. We do look to have this addressed as soon as possible. If we can assist you with anything personally with your account. Please reach us on Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com to get started.
- SueJohnson11 months agoNew Contributor II
Thank you. It is reassuring to know I am not the only one as I hadn't seen a post about this before.
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