Deleted messages stay in webmail
I am using Cox in the northern Virginia area. When I delete a message in webmail it still appears in my inbox. I have to go to another folder - spam or trash and then when I return to the inbox it is...
Forum Discussion
I don't know that it's related, but in the interest of research, do you 'Sign out' when you leave Webmail or just close the browser tab? If you don't mind. would you do the following and tell us what you see?
Settings > All settings > Security
Do you see more than one session listed ("Cox Email... Sign out")? If you do, click "Sign out from all devices" and click "Sign out" to leave Webmail. Open Webmail again and see if you still have the issue with deleting email. Either way, your issue will go away within the next 5 months when Webmail is converted to Yahoo Mail.
I see: Your devices - then Cox Email, Firefox 121 on Windows.
I don't see more than one session.
I don't sign out. I just accidentally forget I am still on that tab when I search for something else on Firefox. Or when I restart the computer for some reason.
It's interesting that you only see one device listed when you don't Sign out when leaving Webmail. If I just closed the browser, I would accumulate sessions until I clicked "Sign out from all devices". I'm not sure why it happens or if it matters. It must be a browser thing. (Apparently, Webmail thinks I'm using Chrome when I'm actually using Edge). But it doesn't sound like that's related to your deleting email issue. Thanks for checking.
