Forum Discussion

WilliamQ's avatar
WilliamQ
New Contributor III
4 years ago

Why aren't cox webmail unread messages in the spam folder deleted after 30 days?

Why aren't cox webmail unread messages in the spam folder deleted after 30 days?
  • WilliamQ's avatar
    WilliamQ
    4 years ago

    I will delete spam folder email manually.

WilliamQ's avatar
WilliamQ
New Contributor III

BenS1,
Thanks for your replies.
There are 179 unread spam messages in my spam folder.
The oldest unread spam message is dated October 21, 2021.

DavidA2's avatar
DavidA2
Former Moderator
4 years ago
Hi WilliamQ,

Thank you for clarifying. Since that is the case, I would suggest that you reach out to us by email with your service address and a link to this thread.

David
Cox Support Forum Moderator
  • WilliamQ's avatar
    WilliamQ
    New Contributor III
    4 years ago

    I will delete spam folder email manually.