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nana122623's avatar
nana122623
New Contributor
3 days ago

Outage

I don't understand how all of Arizona is.Having it outage all at the same time, it makes no sense.I've been sitting at home with no internet or cable for 2 days now.And I keep being told that they'll give me updates as soon as possible.And I got told that it'd be on at 7 o'clock last night.It's still nothing at almost four o'clock in the afternoon the next day

  • Shaun_A's avatar
    Shaun_A
    Moderator
    2 days ago

    Hello there. I am sorry for the service issues you are experiencing. We strive to ensure our service remains reliable and operates properly at all times for our customer's needs. Can you send us an email to Cox.Help@cox.com with your full name and complete address? I would like to investigate this issue for you.