joe564338
5 years agoNew Contributor
My own packet loss and latency issues
Hi,
I am getting a huge amount of latency/jitter and packet loss with my connection. I have no problem with bandwidth. Downloads are fine but anything that requires a 1 to 1 live connection is screwed with the amount of jitter I am getting. The problem seems to be the first hop out of my home network. Here is a tracert and ping test I did with your gateway I am connecting to:
C:\Users\Joe's Game PC>ping -t google.com
C:\Users\Joe's Game PC>tracert google.com
Tracing route to google.com [216.58.195.78]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.8.1
2 41 ms 14 ms 16 ms 10.81.8.1
3 18 ms 20 ms 9 ms 100.120.109.84
4 19 ms 9 ms 12 ms ^C
C:\Users\Joe's Game PC>ping -t 10.81.8.1
Pinging 10.81.8.1 with 32 bytes of data:
Reply from 10.81.8.1: bytes=32 time=6ms TTL=254
Reply from 10.81.8.1: bytes=32 time=38ms TTL=254
Reply from 10.81.8.1: bytes=32 time=9ms TTL=254
Reply from 10.81.8.1: bytes=32 time=30ms TTL=254
Reply from 10.81.8.1: bytes=32 time=10ms TTL=254
Reply from 10.81.8.1: bytes=32 time=10ms TTL=254
Reply from 10.81.8.1: bytes=32 time=77ms TTL=254
Reply from 10.81.8.1: bytes=32 time=108ms TTL=254
Reply from 10.81.8.1: bytes=32 time=17ms TTL=254
Reply from 10.81.8.1: bytes=32 time=36ms TTL=254
Reply from 10.81.8.1: bytes=32 time=76ms TTL=254
Reply from 10.81.8.1: bytes=32 time=92ms TTL=254
Reply from 10.81.8.1: bytes=32 time=12ms TTL=254
Reply from 10.81.8.1: bytes=32 time=24ms TTL=254
Reply from 10.81.8.1: bytes=32 time=131ms TTL=254
Reply from 10.81.8.1: bytes=32 time=77ms TTL=254
Reply from 10.81.8.1: bytes=32 time=33ms TTL=254
Reply from 10.81.8.1: bytes=32 time=108ms TTL=254
Reply from 10.81.8.1: bytes=32 time=278ms TTL=254
Reply from 10.81.8.1: bytes=32 time=11ms TTL=254
Reply from 10.81.8.1: bytes=32 time=25ms TTL=254
Reply from 10.81.8.1: bytes=32 time=13ms TTL=254
Reply from 10.81.8.1: bytes=32 time=123ms TTL=254
Reply from 10.81.8.1: bytes=32 time=52ms TTL=254
Reply from 10.81.8.1: bytes=32 time=68ms TTL=254
Reply from 10.81.8.1: bytes=32 time=49ms TTL=254
Reply from 10.81.8.1: bytes=32 time=34ms TTL=254
Reply from 10.81.8.1: bytes=32 time=66ms TTL=254
Reply from 10.81.8.1: bytes=32 time=160ms TTL=254
Ping statistics for 10.81.8.1:
Packets: Sent = 29, Received = 29, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 278ms, Average = 61ms
Control-C
^C
Issues such as this have been going on for a while even before quarantine started. I live in an apartment complex where they have a deal with you guys to be the only internet choice for the people here. I suspect this is part of the issue. If I wanted to switch service I would have to move out.
I know there is a pinned post about latency and packet loss but it really doesnt cover the issue and doesnt offer solutions.
Another thing is this varies from time to time. Sometimes my connection is perfect but most times it is not.