AJava
5 years agoNew Contributor
Internet keeps dropping for a minute at a time
For the past week, my internet has been constantly dropping for about a minute at a time, and this happens countless times each day. It makes it pretty much impossible to do anything that requires a live connection (gaming, work, voice chat, etc.). I have tried restarting my router and modem many times, and I have tried plugging my desktop directly into the modem, but no change. I've seen claims from others saying they have also been experiencing these frequent interrupts/packet loss in the past week, so I'm pretty sure the issue is on Cox's end. Is there any estimate as to when this will be fixed? Because it is extremely frustrating to be paying full price for internet while not being able to use it half the time.