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AJava's avatar
AJava
New Contributor
5 years ago

Internet keeps dropping for a minute at a time

For the past week, my internet has been constantly dropping for about a minute at a time, and this happens countless times each day. It makes it pretty much impossible to do anything that requires a ...
FatDaddyWampus's avatar
FatDaddyWampus
Contributor
5 years ago

First thing I'd do is look at your cabling, your modem isn't even syncing the time.  T2, T3, & T4 timeouts?  That's a very poor connection to the CMTS (assuming the CMTS isn't down - unlikely).  Best guess is either cables and/or connectors or something is producing a lot of noise on your lines.

What are you power levels like?  They must look awful with that event log.

AJava's avatar
AJava
New Contributor
5 years ago

where would I check power levels?