Forum Discussion

AJava's avatar
AJava
New Contributor
5 years ago

Internet keeps dropping for a minute at a time

For the past week, my internet has been constantly dropping for about a minute at a time, and this happens countless times each day. It makes it pretty much impossible to do anything that requires a ...
MichaelJ's avatar
MichaelJ
Moderator
5 years ago
AJava, if you continue to experience these signal drops, please reach out to us to troubleshoot and/or schedule a tech to come out. You may reach us by email: cox.help@cox.net, by Twitter @COXHELP, or by Facebook messenger. You may also contact us at 1-800-234-3993. Tech support is available 24/7.

Thank you,

Mike J>
Cox Support Forums Moderator
AJava's avatar
AJava
New Contributor
5 years ago

Hi Mike. I tried emailing cox.help@cox.net, but the email bounced back. Is that the right address?

  • BrianM's avatar
    BrianM
    Moderator
    5 years ago
    Sorry, that was a typo it is cox.help@cox.com

    Brian
    Cox Support Forum Moderator