Forum Discussion

AJava's avatar
AJava
New Contributor
5 years ago

Internet keeps dropping for a minute at a time

For the past week, my internet has been constantly dropping for about a minute at a time, and this happens countless times each day. It makes it pretty much impossible to do anything that requires a ...
DanniAck's avatar
DanniAck
New Contributor
5 years ago

Same issue and it's increasing in frequency.
Chat tech support tells me signal is fine.  My speed has been slow for 2 months and I'm told it's due to too many people using it in my neighborhood... but now the dropping signal is unacceptable as it is impossible to do my business from home!
I get told tech has to come out - could cost me $75 unless I buy the protection plan... so now you want more money from me to diagnose YOUR issue?!