Important emails getting blocked
This problem has posted several other users over the years. I have searched but there is no definitive answer; I have contacted Cox directly and their conclusion is " we don't see a problem." But I'll post this anyway.
For about a year I have been unable to get any emails from Newegg, a popular computer parts seller. I have an account there. When I try so sign in, they send a verification email that I never receive, so I cannot access my account. However, If I sign up with my wife's email account (which is a Cox sub-account), it works. I contacted Newegg, and they don't know why this is happening.
Just this week I bought a new iPhone, which came with gift card. The gift card code is sent by email. Apple says it has been sent. I haven't received it. I had Apple re-send it, they confirmed it had been sent, but it has not been received. Before you ask, it is not in my spam folder, and I do not have a blocked sender list.