Important emails getting blocked
This problem has posted several other users over the years. I have searched but there is no definitive answer; I have contacted Cox directly and their conclusion is " we don't see a problem." But I...
Forum Discussion
Things will probably change (for better or worse) once Cox transitions all email to Yahoo.
Yahoo Mail has a Mark as spam option to "Flag an email as spam to help train the filter." That's similar to Webmail. But, unlike Webmail where Not spam only sends the current email in Spam to Inbox but doesn't affect future email from the sender, the Yahoo Mail option appears to bypass Spam filtering for future email from the selected sender.
- Click Not spam to move the message into your inbox, and future messages from this sender will be delivered to the inbox.
Stop spam and junk mail in the Yahoo Mail app | Yahoo Help - SLN26427
Manage spam and mailing lists in Yahoo Mail | Yahoo Help - SLN28056
I understand Yahoo uses a spam filter like most email providers and it can't be disabled. My point was how that filter works and what domains it blocks will probably be different. It may not fix the problem, but it will probably change the degree it happens and to which email. However the proof is in the pudding so I guess we will have to wait and see.
The second help.yahoo.com knowledge base article in my above post indicates that spam filtering can be disabled for selected senders. That's less than I would prefer, but if the article is accurate, Yahoo Mail at least provides users with the ability to prevent email from known, trusted senders from repeatedly going to Spam.
Good to know, thanks. One thing that disturbed me is the option for paid support. Do they not have free support? If not, that is going to get a lot of people upset.
