Important emails getting blocked
This problem has posted several other users over the years. I have searched but there is no definitive answer; I have contacted Cox directly and their conclusion is " we don't see a problem." But I...
Forum Discussion
@Wirewheels, Are you using a third party mail program like Outlook to access your emails? If so, please try to access your email on our webmail website and see if there is any different results. Also, Please make sure that you have not blocked the domains of these senders. I also recommend checking your filter rules to make sure that there are no rules setup that could impact these email addresses. Lastly, check your spam settings and make sure that it is not automatically deleting spam email without sending to your inbox. -Allan, Cox Support Forums Moderator.
i had never seen the auto delete spam, i use what i guess is the default setting, deliver to spam folder.
thanks for the tip!
