Important emails getting blocked
This problem has posted several other users over the years. I have searched but there is no definitive answer; I have contacted Cox directly and their conclusion is " we don't see a problem." But I...
Forum Discussion
I'm having the exact same problem.
All of a sudden, as of five days ago, the Spam Blocker is blocking all manner of legitimate, sometimes quite important emails which I should be receiving. I am unable to think of anything I did which might remotely have had such an effect. I certainly did not add the email addresses of any of my banks to my Blocked Senders list, for example.
Just today, I have approx. 20 emails, each of which will have to be clicked twice, with loading & waiting time, before I can then switch to my Inbox to actually process the emails.
This is a serious obstacle to me being a Cox Internet subscriber, if it cannot be fixed soon.
The suggestions which I have seen in this thread so far are all not applicable or impracticle.
I appreciate anything anyone can tell me, please & thanks,
Richard92
"Blocked Senders" blocks messages from selected email addresses and domains from being received at all. Being added to "Blocked Senders" wouldn't cause email to go to Spam.
Did any emails that went to Spam folder have your Webmail address in the subject or body? Email with your Webmail address anywhere in the subject or body will go to the Spam folder. Email containing abcmyemail@cox.netxyz sent to myemail@cox.net would go to Spam.
Some of those emails in the Spam Folder did indeed have my email address in them. The ones in question were actually sent to me from me in the same email address. It is not an uncommon situation that the easiest way for me to make a not of something in a serviceable, useful way is to send myself an email. Or it is the best way to get something printed.
Cox webmail does better at printing than many other applications I end up working with.
