Important emails getting blocked
This problem has posted several other users over the years. I have searched but there is no definitive answer; I have contacted Cox directly and their conclusion is " we don't see a problem." But I...
Forum Discussion
Not that long after my first post I noticed, or was reminded, that the Spam Filter is actually the "Cox Dynamic Spam Filter" which presumably is able to learn and I do believe my situation has already improved with some of the right processing from me.
I also found the simpler way of adding addresses to my Contacts list with just a few clicks which don't end up making you wait much. I had been looking for that since the last software update about a year ago, actually. :-)
And so I am hoping having those addressed in my contacts will help keep emails from those addresses from being routed to Spam.
I'm thinking my problem will work itself out soon. We'll see. Thanks for the replies and the useful information!
And so I am hoping having those addressed in my contacts will help keep emails from those addresses from being routed to Spam.
If email from a sender would otherwise go to Spam, adding that sender's email address to your contacts won't prevent future email from that sender from going to Spam. You can test that by adding your own email address to your contacts and sending yourself an email with your Webmail address in the body. It will still go to Spam even though the sender's email address (yours) is in your contacts.
However, by May 29, 2024 you'll be using "Yahoo Mail" that will allow those emails to be marked as "Not spam" and future email received from those senders will go to your Inbox.
