Forum Discussion
rfdevil
New Contributor II
Ok, that's not what I was told by a customer service rep, I asked specifically if I had to sign up for the service plan to have a technician come out and they said yes. Who then should I contact to get a technician to come out to check the signal (understanding it's a $75 fee if the issue is inside the home)?
JonathanJ
5 years agoFormer Moderator
@Rfdevil
Our team can schedule the trouble call. Please respond in an email with your full-service address and full name to cox.help@cox.com.
Jonathan J
Cox Moderator
Our team can schedule the trouble call. Please respond in an email with your full-service address and full name to cox.help@cox.com.
Jonathan J
Cox Moderator
Related Content
- 7 years ago
- 6 months ago
- 3 months ago
- 2 months ago