Hi, i'm reporting my internet outage.

Hello, hydrofx88. The community forums is a place for out customers to assist each other with issues that may fall outside of the scope of Cox coverage; however, we are available to assist you via email since our forums page is not designed to protect your personal information. I'm sorry your internet connection is down. I understand how much we have all come to rely on our in-home connections. For account-specific support, please email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it. We also do have an app that you can check for outages in the area, pay your bill, and manage your account. If you don't have it please visit:  https://www.cox.com/residential/education-center/getting-started/cox-connect.html. Thank you. 
 

Cox could care less about your outage. Mine has been out the past two weekends in a row for  at least 30 hours each. They just don't care.