Slow Upload Speeds; Trying to Stream on Twitch
So recently I have been trying to stream on Twitch.tv, and even thoughwe paying for the Ultimate Internet package, which includes 30mbps upload, I am only able to stream at 3500 bitrateand this still doesn't guarantee a good quality stream without dropped frames. I would also like to mention that even though we are paying for this service, I am getting an average of about 20-24mbps upload, with it very rarely reaching 30mbps. I called about this a week ago I had two techs come out so far. One came out Monday the 17th and another came out today at around noon. The first tech said everything should be fixed by Friday, but I have performed multiple speed tests since then and I have yet to see speeds remotely close to 30mbps aside from a couple trials. (see attached image) He also put in a ticket for someone from Cox's maintenance team to come and see if there were any issues on the line outside my house, and from what I have been told, everything has been resolved yet I am still experiencing less than expected upload speeds. I also have performed multiple Twitch Bandwidth tests toverify that there is an issue with my upload speed, and sure enough I get mediocre bandwidth results along with very low quality connections to servers that are close to me. (see attached image) Not sure what to do at this point because it seems like getting a tech out here for the third time would be nothing but a nuisance to them, since all they do is come here and tell me they can't do anything about it and that they will forward the issue. Hopefully someone on here can provide me with some help. Thanks
Internet speeds randomly drop throughout the day.
I work from home and over the past week and a half my internet speeds have been dropping randomly throughout the day. I have contacted support and they haven't been able to help. Purchased a new NetGear NightHawk modem and that didn't help at all so I returned it. Currently back on the NetGear N600 C3700. I have the 100/10mbps package and when I run tests when this is occurring I'll get anywhere from 40 to 75 mbps download and <1mbps upload. The upload is really hurting because I have to do meetings everyday and my voice will drop out constantly. I have tried moving the modem to where the coax cable comes into the house and still the same issue. This was all tested with a wired connection.
why does it seem cox does not care about upload speeds
every time i try to start streaming again. the upload goes to **.. i pay for the top most plan they so called offer. so called 1gig. (most times 500- 800) and upload speed 35mbps most times. but the last few days its drop on most speed test sites down too .4 mbps. like wtf. had them here months ago to rerun everything. and they try ro tell me ita my house ground causing issues.. but then why it work good all times before..and it was fine for a bit till i started using it more.. and now it drops.. cox fix yo stuff and just let me pay for higher upload with less download. jist give me a price lmao..