wade887
6 years agoNew Contributor
Internet speeds randomly drop throughout the day.
I work from home and over the past week and a half my internet speeds have been dropping randomly throughout the day. I have contacted support and they haven't been able to help. Purchased a new NetGear NightHawk modem and that didn't help at all so I returned it. Currently back on the NetGear N600 C3700. I have the 100/10mbps package and when I run tests when this is occurring I'll get anywhere from 40 to 75 mbps download and <1mbps upload. The upload is really hurting because I have to do meetings everyday and my voice will drop out constantly. I have tried moving the modem to where the coax cable comes into the house and still the same issue. This was all tested with a wired connection.