why does it seem cox does not care about upload speeds
every time i try to start streaming again. the upload goes to **.. i pay for the top most plan they so called offer. so called 1gig. (most times 500- 800) and upload speed 35mbps most times. but the last few days its drop on most speed test sites down too .4 mbps. like wtf. had them here months ago to rerun everything. and they try ro tell me ita my house ground causing issues.. but then why it work good all times before..and it was fine for a bit till i started using it more.. and now it drops.. cox fix yo stuff and just let me pay for higher upload with less download. jist give me a price lmao..
Intermittent slow upload speeds
For starters, I'm on Gigablast & have been enjoying the really fast downloads, especially while being told to work from home for the last 1.5 years. During this time, at least once a day (usually around 10a-11a) my internet upload speeds drop down from the normal ~35 Mbps to roughly .5-5 Mbps (per Speedtest.net). This is not great when working remotely on a PC located in my office. The mouse movement gets so laggy it's almost unusable. This normally lasts 30-60min, and only rarely longer than that, which is part of the problem. Every time I call support, they tell me to reboot the router. So, after holding on the phone & then waiting for the router to reboot, this normally has allowed the requisite time to elapse so that the problem goes away. Unfortunately, to the tech, this means that the reboot "solved" the problem, which it did not. So, my question, any ideas on how I can get resolution to this issue? I'm mostly back in the office these days, but every time I work from home again (like today) I'm stuck dealing with this issue.
Packet Loss / Slow Upload speeds
Friends at Cox, I am at a loss. In previous posts and conversations, I have gone to great technical lengths to resolve issues with upload speeds. Now I'm trying to gather some information to see if there's something simple I am missing. From 2013-2017, I streamed (on multiple platforms) in high quality at roughly 4500 bitrate with crystal clarity. I played games with virtually no lag. College courses and their associated virtual labs, no issues. Everything ran perfectly. I generally had a mid-level data plan running in the 100-200 down and 30 up (advertised). After coming back from a 7 month trip I moved down the street and experienced severe packet loss and upload issues. I troubleshooted with Cox reps and coworkers for awhile and never could isolate the issue. I work in networking and work with a range of people with a range of skill sets in networking and couldn't isolate the issue. I swapped out every single piece of hardware from my network card to the modem. Additionally, manipulated every aspect of software from packet manipulation through VPN's that claim to prioritize packets to reduce loss to IP stack manipulators and dozens of YouTube videos that help "fix" the problem. After that, I literally moved across the country from the West Coast to the East Coast and ran into the same problem. Routers, modems, cables and even my entire desktop have been swapped out. All routers / modems are highly capable and expensive and rated for this environment. Every single piece of hardware has been replaced and tested methodically and I STILL experience upload issues and packet loss. Currently, I'm running "Gigablast" internet. Download speeds range from 300-900 Mbps and upload speeds range from 6-25 Mbps but with packet loss when streaming / uploading. If anyone that has been experiencing these issues has found a solution or fix in any capacity I'd love to hear about it or start some dialogue on hardware/software setups and troubleshooting processes involved to see what the issue is.
