Contour Recording
1. Had a program set via Series Manager 2. Checked Program Guide earlier and episode was in fact "double checked". 3. During that show's broadcast (I was watching another recording) I noticed the red recording light was not visible on the Contour 1 box. 4. Show was NOT in the "Recording" category. 5. Show was still in the "Scheduled Recording" category. 6. Show was not in the "Missed Recording" category 7. Checked Program Guide and red ball - indicating that it was recording - was visible. I have 99% space left on the hard drive. Why would show simply not record? Thanks!1KViews0likes1CommentTivo and Cable Cards
Does anyone know anyone at cox who actually has an IDea about Cable Cards and Tivo ? I had an Install last thursday and after 3 hrs at my house the tech gave up, so i called Cable support who after some trouble shooting told me the Card is bad, so i went to my Local Cox Store to get a new card, to be safe i got 3 cards. Tried with Remote tech all 3. Still no Luck. Friday a new tech comes trys the cards again and some new ones no luck. He opens ticket with tier 3 and that's where i am stuck. Its now 4 days later and all i get is lip service on when and if it will be resolved. Paying for a service i cant use and know one knows whats going on. If the problem is that cards are still associated with other systems, one would think that COX would make sure that any card returned to inventory is clean and working12KViews0likes25Comments
On Demand App not showing up Tivo Bolt
Hello, I have had my Bolt for several months and I have never been able to get the On Demand App show up as a selectable option. I have been on the phone several times with Cox and Tivo support, neither one has been able to solve the problem. I have run through all the troubleshooting steps many many times. Then I stumbled upon this posting. http://forums.cox.com/forum_home/tv_forum/f/4/t/16421.aspx Could someone on the Cox support team check my cable card and my tuning adapter for the same flags? I assume that is my problem.3.9KViews0likes3Comments
Cox On Demand is down for all Tivo Users Nation wide
My self and many others on Tivo Community Dot come are reporting everyone is getting V205 errors when accessing Cox on Demand. This is happening at ALL Cox Systems Nation Wide. It is like the On Demand Servers are down. This has been going on for a week now. It is not possible watch Cox on Demand. Could someone at Cox please check the Cox ON Demand servers for Tivo, they are a separate feed. Also please work with Tivo to get this fixed. Hitting Watch now several times does not work, that used to be the work around, almost like the server connection was slow or not in queue yet or was powering one. Now nothing works. Us Tivo users do Pay for the Advanced TV package to get the On Demand Service (it is advertised on the Office Cox Tivo Bolt Web Page and in the Advanced TV service package) More Info/BackGround 1. We have the Cox On Demand App or Landing as Cox likes to call it. 2. We all have the proper flags set on our cable cards, this is confirmed, plus if we did not the App would not show on our menus. 3. It looks like it trying to load the video but then it gives the error. This happens on all Movies and TV shows. 4. On Demand is advertised on the Office Cox web site, here is the URL, yet it has been down or broken a lot since its release, almost like no one cares about the Thousands of Cox Tivo customers. A search on the Tivo Community web site shows mass amounts of issues. here is the URL were Cox advertises COX ON DEMAND with the TIVO https://www.cox.com/residential/special-offers/tivo-bolt.html Personal Comment on the issue: it is almost to the point where we should get a discount on our bill for the lost service if it can not be fixed soon. Please help33KViews0likes71Comments
Unable to connect new TV to cable
Bought a new Samsung TV and I couldn't connec to Cox. The TV's setup provided the cable boxes it could connect to and my cable box was not included. It is a Motorola DCH 3200. I've tried several times to explain this to Cox Support without any help. Cox keeps referring me to the Support Page, "Connecting a Cox Cabel Receiver to Your Television". Thought I'd try and see anyone has had this problem.7.4KViews0likes4CommentsCablecard program guide
I have an older computer connected to cox digital TV with a cablecard and a silicon dust homerun prime 3 tuner box. All of my TV channels are working, but I can no longer get the listing guide. I have tried setting up my laptop to act as my interface with Windows Media Center and was able to get my setup to display all of my channels (I think) but no guide for TV listings. I am wondering now if the problem is on my end, or if the problem is on Cox Cable's end. Is anyone else having this problem? Any clues on how to fix it? Larry1.3KViews0likes1Comment
Tivo - Tuning Adapter -
Can you suggest anamplifier with active return? My efforts to have Cox solve mypixelationissues with my MoCA Tivo network has no positive results after 10 months of begging, and pleading. Have mercy. Cox denies issues with the Tuning Adapter and Cable Card and has refused my request for an upgrade to my rented hardware into the latest version(s). Will you at least suggest an amplifier that may push the signal through the additional splitters required? Thank You.3.4KViews0likes6Comments
HDHomerun Prime missing channels
I moved from Florida and used HDhomerun prime successfully for a few years and due to work moved to Arizona. I had a tech out to install the cable card due to the home installation not receiving a signal. He got it up and running, but I'm still missing a lot of channels that I'm supposed to get. Both the signal strength and signal quality are at 100%. Any ideas? Thank you, Dave10KViews0likes12Comments
4 visits and TiVos still do not work
Cox new install on 8/11/16. The tech ran out of here like his backside was on fire... I had to practically beg to get the internet password, asked if I could test the 2 TiVos before he left and he made up some bull that they would have to sync with the internet before they would work. (not true... the internet is needed for the TV schedule, but the tuners should work.) We found we had very few channels. The tuning adapters were both flashing yellow. We called - another appointment on 8/16. The guy showed up and wouldn't even look at the situation saying he "hadn't ever worked on TiVo." He set an appointment for his "supervisor." Supervisor showed up on 8/17 and was here for 3 hours. Still nothing... tuning adapters still flashing. The supervisor loaned us some Contour DVRs which have only made me miss my TiVo more. The supervisor was supposed to return today, but he never showed. We called and he sent someone else. That guy sent showed up, unplugged and re-plugged the tuning adapters and then basically implied that it "** to you" and that "we'll never get TiVo to work." (which is odd... Cox advertises using TiVo with their service... https://www.cox.com/residential/special-offers/tivo-bolt.html ) We still have no working TiVos - BUT... Cox has our bill ready to be paid. Anyway, I'm about to cancel the entire Cox service and get something else unless I can be assured that my TiVos will work and that I quit getting the run around from the entirely 3rd party technicians. I am happy to provide one more chance, or else I want to cancel everything, get my money back / bill and contract canceled. Please let me know where to go from here.2.2KViews0likes4Comments
