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Baseball_Nut's avatar
Baseball_Nut
New Contributor II

Contour Recording

1. Had a program set via Series Manager

2. Checked Program Guide earlier and episode was in fact "double checked".

3. During that show's broadcast (I was watching another recording) I noticed the red recording light was not visible on the Contour 1 box.

4. Show was NOT in the "Recording" category.

5. Show was still in the "Scheduled Recording" category.

6. Show was not in the "Missed Recording" category

7. Checked Program Guide and red ball - indicating that it was recording - was visible.

I have 99% space left on the hard drive. Why would show simply not record?  Thanks!

cable card

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  • Allan's avatar
    Allan
    Moderator

    Hello,

    We can certainly look into this issue for you. Please power cycle the cable box and then try to do a manual recording. Please let us know the results.

    Thanks,

    Allan - Cox Support Forums Moderator