Clock on Guide is incorrect
The clock on the guide of my Contour 2 system is two minutes behind real time. This will affect my set recordings. This happened a few days ago and a reset of the box fixed the issue but I cannot reset the box each time thus occurs and more importantly I should not have to do so. Is this a known issue or could it indicate a problem with my box?3KViews0likes6Commentsa question about contour or contour 2 cable boxes (NOT THE DVR)
I was wondering .... can I have 2 contour boxes (not the DVR kind), in the same house (thus replacing a mini-box)? example... 1 in living room and another in bedroom... Or better yet, if I found an extra contour box or contour 2 box (say at goodwill, ebay, amazon, etc...), would I be able to use it in another room instead of the mini-box as I have noticed that the contour box in our living room has nicer features such as more programming and voice remote than the basic remote and programming associated with the mini-box in my room. Any answers on this subject would be great... especially if I find out that I can simply replace the mini-box with say a "goodwill, ebay, amazon, etc.." contour and only pay $2.99 instead of whatever cox is charging to rent their contour receivers each month. Would there be any problems just plugging it in where the mini-box was??3.7KViews0likes7CommentsTV channels
Half of the tv channels we pay for will not come in, we get nothing but a black screen, other channels always say temporarily off air. We have had a tech come out and the channels came in for about 24 hours after that it was back to the same problem. Anyone have any idea what the cause of this is.1.1KViews0likes1CommentChanging cable box
I recently had cox cable installed, I was ready surprised when I saw thecable boxes they installed. They were the ugliest boxes I have ever seen but I honestly could get past the ugly and very old look of the boxes. The problem is that they reboot all the time, some channels never work and channels I don't have appear on my channel list making it confusing to find out which channels I can look at. I have the Scientific Atlanta CSH824H. I've seen that many people have issues with these boxes, I was just wondering if cox does not have any other more updated box? When I log into my account above the model of my cable box appears another box image which is apparently the Cisco 8742HDC. Can Cox provide that box? Scientific Atlanta - CSH824HSolved9.3KViews0likes13CommentsTV Channels Missing
For the past month our TBS channel (OKC channel 731) has not worked. The non-HD channel 62 works.. but HD 731 does not. We called the first time about 3 weeks ago.. and after running all of the tests they could not determine what was wrong. We were supposed to have received a call within 24-48 hours and did not. I called again a couple of days ago.. they ran more tests, had us check physical connections etc.. nothing helped. While we were waiting on the testing they were explaining the Contour and home phone bundling they were wanting us to "upgrade" to. By the end of the call, we had not signed up for the additional stuff and there was still no explanation for the missing TBS station. Now, FOX News and CNN are missing as well. Part of me feels like they went "missing" because we didn't sign up for their additional services. But I'm sure that's ridiculous. Has anyone else had this issue? Cox - if you're reading this - is there really no way we can get our channels back? I was told the channels would "definitely return" if we got the new contour box. But I really don't want to feel like I'm paying a ransom.3.1KViews0likes3CommentsProgram reminder
When I set a program reminder for a program in HD, (say channel 1005 as example), the reminder will show aschannel 05 instead which in the non HD channel. Since going all digital, does this mean that all channels are also HD? And if so, why do I need to pay extra for a HD box instead of the mini box?2.4KViews0likes1CommentOn Demand programs and channels
I've had a problem with the OnDemand features since I changed my TV account and added the Contour box. I can watch OnDemand with the basic local channels, but when attempting to watch such channels as USA, which I am a subscriber to, it only posts a message "A subscription to a premium package is required in order to watch this program. What am I paying for the extra channels for if I cannot access them OnDemand?????1.6KViews0likes1CommentMini Box
So I have 3 tvs and they all have a dvr cable box, I have a tv in the kitchen that I just bought and I want it to get cable channels too. Does the mini box only give you local channels?? or the basic 1-100 cable channels like the older small boxes I used to have in the kids rooms?1.9KViews0likes3CommentsNew cox mini box
I received and set up my new mini box on my recently purchased Samsung HD TV. Tried it several times. So far I can't get anything except the on/off switch and volume to work on my remote. I went through and got the correct code and followed the step by step process. Please help!2KViews0likes2Comments