Forum Discussion

Hiphubby123's avatar
Hiphubby123
New Contributor III
4 years ago

Clock on Guide is incorrect

The clock on the guide of my Contour 2 system is two minutes behind real time.  This will affect my set recordings.  This happened a few days ago and a reset of the box fixed the issue but I cannot reset the box each time thus occurs and more importantly I should not have to do so.  Is this a known issue or could it indicate a problem with my box?

6 Replies

  • Hiphubby123's avatar
    Hiphubby123
    New Contributor III

    I rebooted the box and the clock is now correct, but we’ll see how long it stays correct.

    • Hiphubby123's avatar
      Hiphubby123
      New Contributor III

      It’s already falling behind again.  I may need to call tech support about this.

      • BenS1's avatar
        BenS1
        Former Moderator
        Hi @Hiphubby123,

        If you would like us to investigate this for you please email us at cox.help@cox.com with your full name and address.

        Ben S.
        Cox Support Forums Moderator
    • Hiphubby123's avatar
      Hiphubby123
      New Contributor III

      Actually, it was 2 minutes behind.  LOL.  I know, it may seem like a petty annoyance.  The guide time was not in sync with the actual time.  All is fixed now, though.  Thanks.

      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        @Hiphubby123

        Glad it been resolved please let us know if you have further issues.

        Jonathan J
        Cox Moderator