Clock on Guide is incorrect
The clock on the guide of my Contour 2 system is two minutes behind real time. This will affect my set recordings. This happened a few days ago and a reset of the box fixed the issue but I cannot reset the box each time thus occurs and more importantly I should not have to do so. Is this a known issue or could it indicate a problem with my box?2.9KViews0likes6CommentsTV Listings Removed from the Web
Why did COX (say it out loud - the name says it all) replace their local TV listings page with a page for sales of streaming products? Why did COX decide it was a good idea to downgrade part of the service I pay ever escalating fees for (even more money every year for fewer channels, poorer quality signals, frequent loss of all services and diffferent channel blocks) by REMOVING LOCAL TV LISTINGS FROM THE WEB. EVERY link to what used to show listings of scheduled shows for all the locally available channels - essentially putting the "Guide" online - have been re-routed to a sales pitch for various streaming upgrades and apps and services. I DON'T WANT STREAMING SERVICE! I WANT TO KNOW IF / WHEN CERTAIN SHOWS WILL BE AVAILABLE ON MY CABLE (OTT) SERVICE! Do they really want me to discontinue Cable TV service for streaming only? If I do it *** SURE won't be with COX (say it out loud - the name says it all).725Views0likes2CommentsFaulty Guide causing many duplicate recordings and scheduling conflicts
A large percentage of the shows I have set to record "New Episodes Only" have become increasingly "miss-labeled" in the Guide -- lacking a "Repeat" designation on re-runs. This now causes many duplicate recordings... and also scheduling conflicts that SHOULD NOT be occurring. It used to only happen occasionally and I would have to manually delete the repeats from the scheduling queue ahead of time. But this month, things have gotten MUCH WORSE. Who is in charge of getting the Guide designations right so that Repeats DO NOT record?631Views0likes1CommentChannel 18 Estrella TV shows Court TV listings
Here in Ft Smith AR prior to January 14 2020 Channel 18 carried Estrella TV and the Contour program guide listed Estrella TV programming. Then suddenly the next day the program guide started listing programs for the Court TV channel but Estrella TV programs are still broadcast, and this discrepancy has persisted as of the date of this post. Setting my DVR to record Estrella TV programming is no longer possible. I checked with a number of Cox customers around the area and they see the same discrepancy on their Contour cable boxes. I called Cox tv support and they wanted to replace my cable box! Last week I went to the Cox Solutions store on Rogers Avenue and the tv displays in their show room have the same discrepancy! Nobody in the room could explain it. One employee said he would file a work order and let me know what he found out but I have heard nothing back. Does anybody know what this problem is and when will it be resolved? I hope they keep Estrella TV!3.5KViews0likes6CommentsHide c button sports notification?
I love using the 'c' button to see sports information -- However what I cannot stand is thatannoying notification that comes up every time I tune to a sports channel. I am aware of the way the 'c' button works and don't need to be notified every time; It's problematic because I can't interact with the guide or other menu options while that notification is present; I have to first press "exit" to remove it. Is there any way to turn that notification off (or make it smarter to stop showing once I've demonstrated I know about the c-button?) Thanks!1.8KViews0likes1CommentMissing red dot on program guide - Contour 2
We have a Contour 2 cable box/DVR and there seems to be a slight glitch in the guide software. We have a program set in the scheduled recordings, but when browsing the guide, the show does not have the red dot next to it in the listing to indicate that the show will record. My mom uses the red dot in the guide listings to tell her if her show is set to record or not, so it's confusing to her when the red dot does not appear. Any ideas what might be going on here?2.3KViews0likes2CommentsCompared to Directv's, your onscreen guide is horrible
There's no option to view only Channels in my plan lineup. Original air dates aren't listed for programs. The search function doesn't work. And there is no option at all to search for channels. (Among other things) You need to step up your game if you want to complete.1.2KViews0likes2Comments