Contour app
The last few days the contour app will not play channels 53,54,55,56 or 57. I'm in Fairfax County Va. I've tried on my laptop, tablet and brand new Android cell phone. I've even uninstalled the app and reinstalled it. I've rebooted the modem and router several times. I chatted with Cox and they said there was a problem with the app but didn't know when it would be fixed. Oh.... I've tried multiple other channels and they stream perfectly fine. Any idea as to when this will be fixed ? Thanks.
Can’t sign into HBOGO on certain devices
I have an HBO account which recently started having problems. When I try to sign in to HBOGO on my work desktop, I recieve the message “Signed Out.We’re having trouble verifying your access to HBOGO with your TV provider. If you continue to have this issue, contact your TV provider for assistance.” I live in Alabama, and when I call my dad in Louisiana and ask him to sign, he is able to sign in and then I am immediately able to sign in on the desktop. This has been happening for the last month on the desktop, and for the past 2 weeks I have received the same message when I try to sign in on my phone, laptop, and Amazon Fire Stick. I am only able to sign in to any of these once my dad signs in, whether I am connected to WiFi or not.
Support just said Contour is on Roku...
So I just got done ordering the contour service - internet plus TV via countour app - about 30 minutes ago. I asked about what it is available on and was told Roku, Firestick, Apple store and Play store. I questioned this as I found on the site that it said it was not available to Roku and Firestick or Apple TV. I was assured that it was available to those (Roku and Firestick but not Apple TV) as that was what the technical department was telling the person that was helping me. Let me clear up something right now - I know the difference between the Countour app and then individual channel apps that can be downloaded. We are talking about the full blown Countour app. After going through the forums here and doing some Googleing, it appears others are being told the same thing and have been told this for a while. Is this coming in 2019 then and it's just a little "stretch of the truth" as it's something being worked on, but almost ready, but not completely ready, but soon..... Is that the thinking? So COX, which is it and why are people being told you can download the Contour app on Roku or Firestick, when in reality you cannot? Is it coming soon? If so when?
