Want to learn how to use the Support Forums?
Read the forum guidelines
Software update they did last night causing my cable to continuously reboot for last 12 hours over and over
Sounds like a corrupt update. Reboot. If that doesn't work, log into your account and reset. If that doesn't work, call Cox to reprovision.
Yeah. Its software problem YOU pushed out. a technician wont be able to do anything either until you fix YOUR corrupt software
I didn't mean the software is corrupt but the process got corrupt. Anything could have corrupted the process. Restart the process by either reboot, reset or reprovision.
Now have error code 8f and 21. Keep trying to reboot still but now says er8f then er21. Cox is frustrating me