Anyone else lose cable with the software update cox pushed last night? Keeps booting and powering on then off. Says bad image file. Then reboots again and again

Hi Red Ruby,

I am sorry to hear that you are having trouble with the New Contour box. I would like to help. Please email us at cox.help@cox.com and include your full street address and a link to this forum post.

Greg P
Cox Social Media Support Specialist