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Have been using my cox.net email with Thunderbird for years on a Windows 10 PC, also with 2 ipads, Win 10 laptop and 2 iphones. Cannot get or send emails from my cox.net on any device. Desktop Error message: (uses pop.cox.net) "Enter your password. Sending of password for use did not succeed. Mail server responded Authentication Failed."
Ipad or Iphone error message (uses imap.cox.net): "Account Error, No password provided for Cox. please go to Mail Account settings and enter a password."
I have triple checked my passwords, all are accurate. I CAN get and send emails from the cox.net website, but on NONE of my devices.
Any ideas? Thunderbird and all devices are up to date.
Whenever this happened in the past, it would mysteriously clear up in a day. Not this time!!! I have searched the internet. HELP!
Thanks for your help!
Allan, did you read the post? They already said they have emailed Cox. What support are you giving via email?
I have been emailing email@example.com for 3 days and they keep passing the buck when it clearly is Cox's issue. I have had replies from 3 different people.
Allan..contact the contractor to research Thunderbird.
Do you reference your trouble ticket in the emails? Did the 3 Cox employees review your trouble ticket? I'm sure the contractors have updated your trouble ticket by now.
I had the same problem using Thunderbird and MailWasher. Cox tech support was able to help me correct the problem. What worked for me was signing into Cox. Then changing my password to a new one. Starting Thunderbird and when it said it could connect, I changed my password to the one I had just created. Same thing with MailWasher