Forum Discussion

RainbowVY's avatar
RainbowVY
New Contributor II
3 years ago

Can't get or send emails from cox.net using Thunderbird

Have been using my cox.net email with Thunderbird for years on a Windows 10 PC, also with 2 ipads, Win 10 laptop and 2 iphones.  Cannot get or send emails from my cox.net on any device.  Desktop Erro...
GrumpyMan's avatar
GrumpyMan
New Contributor II
3 years ago

I had the same problem using Thunderbird and MailWasher.  Cox tech support was able to help me correct the problem.  What worked for me was signing into Cox.  Then changing my password to a new one.  Starting Thunderbird and when it said it could connect,  I changed my password to the one I had just created.  Same thing with MailWasher