Read the forum guidelines
The app appears to work by displaying all the options normally but goes to a black screen after selecting a program or network. Then eventually stops with the following message: Server Error : : TVAPP-00100. That is followed with the following verbiage: “Sorry, we’re having trouble retrieving this video. If your Internet connection is otherwise working, please try a different channel or program.” However selecting a different channel or program has the same result.
I have a 1st generation IPad 4 and the contour app still works on it. But it does not work on my new IPad Pro. The channel select pages show up but I get a TV-00200 error code when the app tries to actually stream any content. That error message is coming from the service end..
Yes, I do. I just tried it again with the Norton VPN disabled and the app is working properly. I believe that I tried this before without success as there are other apps that have the same type of issue when connected through the VPN.