Forum Discussion
Don_M
New Contributor
I called tech support today for the very same issue and the impression I received was not our issue call Apple. Now that I've discovered this forum it's frustrating to learn this IS a known issue - at least from what I'm gathering reading through these posts. I've tried the suggestions and I too am unable to get it resolved.
BenS1
4 years agoFormer Moderator
Hi @Don M
I know that it is frustrating when you are not able to get the Contour app working on your Apple device. There are no known issues at this time for the Contour App having issues with an Apple iOS version. Please go into the settings clear the cache, restart your device and then log back in. If it still doesn't work after those steps please email us at cox.help@cox.com with your full name and address.
Ben S.
Cox Support Forums Moderator
I know that it is frustrating when you are not able to get the Contour app working on your Apple device. There are no known issues at this time for the Contour App having issues with an Apple iOS version. Please go into the settings clear the cache, restart your device and then log back in. If it still doesn't work after those steps please email us at cox.help@cox.com with your full name and address.
Ben S.
Cox Support Forums Moderator
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