Forum Discussion
Jerry_L
New Contributor
It's Tuesday, Oct 20th. Has anyone gotten this resolved through COX Support yet? As a FYI, I do have a older iPad 4 mini which is still running the previous 13.4 iOS. It streams live TV from the Cox Watch TV app without any problem.
Jerry_L
5 years agoNew Contributor
Everyone else on this post must have their problem fixed since I haven’t seen any other replies. Here’s the one I received today:
“We've received an update that the issue could not be replicated at this time. Please check again to see if the issue is resolved when accessing the Contour App on your apple devices now. Please let us know if you need assistance after this has been checked.”
Dustin
Cox Social Media Support Specialist
———————
Really??
- DustinP5 years agoModeratorIt's clear this is not resolved for you Jerry.
We have received reports of others experiencing this issue and appreciate having each case investigated. Your ticket is still open for this investigation.
Dustin
Cox Support Forum Moderator
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