Forum Discussion

SpaceBob's avatar
SpaceBob
New Contributor
5 years ago

When will Cox update the Contour app to work on iPad with the new IOS 14.0? The Contour app works with iPhone with IOS 14.0 so, why not the iPad?

The app appears to work by displaying all the options normally but goes to a black screen after selecting a program or network. Then eventually stops with the following message: Server Error : : TVAP...
Contour app
jennyb's avatar
jennyb
New Contributor
5 years ago

I have the same issue with little help from cox

  • BenS1's avatar
    BenS1
    Former Moderator
    5 years ago
    @Jennyb, Hi, Have you tried to clear the cache on the app, and uninstall/reinstall it?
    Ben S.
    Cox Support Forums Moderator