Forum Discussion

SpaceBob's avatar
SpaceBob
New Contributor
5 years ago

When will Cox update the Contour app to work on iPad with the new IOS 14.0? The Contour app works with iPhone with IOS 14.0 so, why not the iPad?

The app appears to work by displaying all the options normally but goes to a black screen after selecting a program or network. Then eventually stops with the following message: Server Error : : TVAP...
Contour app
Don_M's avatar
Don_M
New Contributor

I called tech support today for the very same issue and the impression I received was not our issue call Apple. Now that I've discovered this forum it's frustrating to learn this IS a known issue - at least from what I'm gathering reading through these posts. I've tried the suggestions and I too am unable to get it resolved. 

Jerry_L's avatar
Jerry_L
New Contributor
4 years ago

Don,

Do you have Norton 360 or one of their other security software running on you iPhone or iPad?