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Nomisj's avatar
Nomisj
New Contributor II
11 hours ago

Contour cloud DVR poor video quality

I have Cox Contour 2 HD cloud DVR whole home receiver and 2 contour 2 boxes. I have been experiencing poor quality, less than HD video that comes and goes on live and recorded video. I would appreciate any assistance with this issue.I have replaced all 3 boxes in the last 3 months before the problem surfaced.

  • Allan's avatar
    Allan
    Moderator
    3 hours ago

    Hello. I can certainly understand your concern with poor quality video. Please feel free to send and email with your full name, address, and a brief description of this concern to cox.help@cox.com