Forum Discussion
4 Replies
- BenS1Former ModeratorHi Phillip2018,
I know lag while gaming can be the pits. I have taken a look at your modem and I do see that you have some timeouts on your modem. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you bypass the splitter/amplifier and plug it directly into the wall from the modem? Also, are you gaming on wifi or hardwired?
Ben S.
Cox Support Forums Moderator- phillip2018Contributor
Hi Ben. No there is no splitters. I also posted incorrect. This started back in October 2018. It was fixed in spring 2019, back again in October 2019, fixed in spring 2020, back in October 2020, all after some internet maintenance I get notified of...
- phillip2018Contributor
Also Ben, I had a tech come out this morning. My problem with upload magically fixed itself and started working right before he was scheduled to be here. An hr after he left, my upload issues began again. I’ve recorded all test speeds, times and dates. This is really odd.
- BenS1Former ModeratorThanks for letting me know. Did the technician find anything or replace any wires?
Ben S.
Cox Support Forums Moderator
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