Maintenance
Why is there always so much maintenance work in my area? I can't even watch my morning news. It's ridiculous especially for what you guys charge for Internet
Forum Discussion
New to the area picked them as internet only providers and it’s been a hell of a ride and not a good one connection is always down probably shop for a different provider wish is always a pain
Hi,
I apologize you're having interruptions in service. Scheduled maintenance will normally be scheduled to take place between midnight and 6 am. Any maintenance outside of this time frame is Emergency maintenance that must be performed to correct a problem in a specific area. We do our best to limit this time. I will be glad to check on the specific issue affection your area. Please reach ou to us privately. Our email address is cox.help@cox.com Please include your name, full street address, and a link to this forum thread.
Greg
Kind of odd to ask why there is work in your area and not say what your area is. Where are you? What kind of issue? Is it a declared outage on their outage page? Does your modem go offline? What kind of TV issue do you have?
