Forum Discussion
- LisaHModeratorHi Nothinghere. As you need a DOCSIS 3.1 modem to get Gig service, your service won't upgrade from the current level you have until the new modem is activated. If you need further assistance, you can reach us via Facebook, Twitter or via email at cox.help@cox.com. - Lisa, Cox Support Forums Moderator
- bearone2Contributor III
providing your own equipment is your issue.
- nothinghereNew Contributor
What issue? I want freedom to choose. I pay for 1G service and provide the 680M modem - what is the problem? I am happy with it?
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