Cox if you don't want a class action law suit, you better start crediting customers for the lack of bandwidth we are all experiencing. We know people are working and staying at home and that your infrastructure is not design to handle such demand. So do the right thing and credit all Giga Blast customers for not getting the service they are paying for.
you know how frustrating it is for me to call tech support just to have them read the usual script to reset your modem and bla, bla, bla....
Starlink is coming you all!!
Now let me tell you Cox has been good until the beginning of the year, issues here and there but nothing too bad. But the lack of sympathy towards their customer, which are hurting right now, is beyond me.