Forum Discussion

Mom23nAZ's avatar
Mom23nAZ
New Contributor
2 years ago

Upgraded to GIGA plus fiber now speed is 10x worse? any suggestions

We upgraded to Gigablast plus fiber with speed listed as 1000/2000.  We are actually get 93 on a good day and 11 or even 7 .. Was told its not the equipment, and not the install, but no solution.  ...
fiber
Gigablast bottlenecks
speed test
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor

I think OP should isolate any technical bottlenecks before switching packages. That is why they are here right?

Bruce's avatar
Bruce
Honored Contributor III
2 years ago

We'd need a squinty-eyed read of the type of Ethernet cable connecting ONT to router (Cat-3, Cat-5, Cat-5e, etc).  Make/model of router.  Info of NIC card on testing device.