Fiber node
I lost internet four days ago. So far I had two technicians come out to my house and the issue is not fixed. They are saying that the fiber node was tampered with. Basically someone disconnected the connection to four houses. Communication has been poor as to what the next steps are.53Views0likes2CommentsCisco phone + cox fiber delay issues? 10 sec delay
Hello! I am wondering if anyone else has had this issue and may know a fix? I WFH and with the old coax cable I was fine and I even have crappy T-Mobile internet that works with the CISCO phone and its super slow and on 5G. When I hook up my cisco phone and aruba ( WAP device work requires ) I end up having a delay of 7-10 seconds on phone calls. I will talk and the other end wont hear it until 7-10 seconds but I can hear them in real time. The issue is only with Cox Fiber it seems, my old house was century link DSL no problem, moved shortly into another house while ours was built that had cox coax cable and again no issues. So im not sure if maybe my fiber is not hooked up correctly? I have 500MB download speeds and no luck on the phones but my 20MB T Mobile internet is working?175Views0likes9CommentsUpgraded to GIGA plus fiber now speed is 10x worse? any suggestions
We upgraded to Gigablast plus fiber with speed listed as 1000/2000. We are actually get 93 on a good day and 11 or even 7 .. Was told its not the equipment, and not the install, but no solution. Anyone else have this issue? and do you have any tips as COX keeps running us in circles and everytime we ask for help the speed gets worse.405Views1like10CommentsNew Neighborhood Install
I just called for a service check on a new neighborhood and the date they gave was Feb 28 for the install. Is there a rough idea of a completion date for when they begin setting up infrastructure or is that date the completion date? I can DM to provide more info on the address if need be936Views0likes1CommentDocsis 3.1 Upload Speed
Will Cox ever be able to take full advantage of Docsis 3.1 in terms of Upload speed? Will we ever have symmetrical? I'm seriously considering basing my home purchase on the availability of fiber internet (which is also abysmal in the Phoenix, AZ area between both providers) because I have serious doubts Cox will ever deliver. My internet bill (gigablast and unlimited data) is my 2nd highest monthly expense and I just don't feel I get my money's worth.942Views0likes1CommentPersonal router with fiber Gigablast?
We're currently using a Cox-provided Technicolor CGM4140COM. It performs well enough, but we'd like to have finer control over our network and I have a Netgear router that I can configure for the job. We've got a plain RJ45 link to the ONT, and near as I can tell the provided gateway isn't doing any special dance to connect, just DHCP. Is this as simple as removing the Panoramic from the equation and plugging in the Netgear?659Views0likes2CommentsWhy does Cox San Diego use Fiber to the node and copper for to the premises (last mile connection is copper) vs Fiber To The Premises like other broadband providers?
Why does Cox San Diego use Fiber to the node and copper for to the premises (last mile connection is copper) vs Fiber To The Premises like other broadband providers? AT&T just ran fiber up to us will Cox be doing the same? Optical cable has increased bandwidth, transmits higher speeds, and has less noise vs copper.3KViews0likes7Comments