Forum Discussion

Professional_Sl

New Contributor II

3 years ago

Tech support "Live Agents" are just AI sales bots that offer 2 solutions, upgrade your service or an invasive costly tech visit. Is anyone else tired of this scam and about to switch to modern G5 and escape this old coax wire web of deception?

"Live Agents" are AI sales bots that sell services and dont provide solutions

poor internet connection

slow internet

speed

WiderMouthOpen

Esteemed Contributor II

3 years ago

Are you talking about chat? If so, I think they are outsourced. Try email cox.help@cox.com instead. What is your problem? Anything the public forum can help with? BTW What is G5?

Forum Discussion

Tech support "Live Agents" are just AI sales bots that offer 2 solutions, upgrade your service or an invasive costly tech visit. Is anyone else tired of this scam and about to switch to modern G5 and escape this old coax wire web of deception?

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