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Tiandria29's avatar
Tiandria29
New Contributor
21 days ago

Cox internet service is NOT IT!

This is by far the most unreliable Internet service I have ever dealt with in my life! The Customer service people don't ever know what they're even talking about. I am really thinking about changing my Internet service. My service should not be going out just because it's raining!!

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  • Hello. I'm sorry to hear about your experience with the internet. We work remotely too and understand the importance of a stable and consistent connection. If you have been having ongoing trouble with the connection when it's not raining too we need to look into this further. This is not a normal situation nor the experience we want you to have. If this is only occurring during a rainy season, there may be a lose connection or something that needs to be addressed. We are available to assist with all of your concerns. Please email us at cox.help@cox.com with your name, address and a link to this thread so we can help. Thank you so much.